FQA
After successful registration, the system will automatically start a 30-minute free trial. In addition, we have a free time lottery every day so that you can experience our services at any time. Wish you good luck!
There is a payment confirmation time after payment. Normally, the payment will arrive within 1 minute. In case of network fluctuations, it will arrive within 10 minutes at most. If the payment does not arrive for a long time, please contact customer service in time. Do not cancel the paid order and do not make frequent payments.
Our app requires full control of network data to achieve encrypted communication and must run stably in the background. However, mobile phone manufacturers, in their quest for battery life optimization, block background software and prevent apps from actively modifying these settings, requiring only manual user intervention. We've provided separate tutorials for these issues; you can find the appropriate settings based on your phone type.
SupermanVPN supports simultaneous logins on multiple devices, meeting the needs of individual users. Currently, SupermanVPN offers dedicated clients for Android, Windows, Mac, and iOS, which must be used with [Little Rocket]. All of these can be used simultaneously. *If you require multiple users to use the same account, log in to multiple devices using the same account, or require other customized requirements, please contact customer service for further information.
Global Proxy is the default proxy mode for SupermanVPN. Click this to switch to Smart Proxy. Smart Proxy: SupermanVPN determines whether to use a proxy based on the website or app you're currently accessing. For example, if you enable Smart Proxy, accessing Baidu will use your local network because SupermanVPN thinks it's a domestic website, and using a proxy will result in a longer route. Global Proxy: SupermanVPN uses a proxy regardless of the website's origin. For example, if you enable Global Proxy, accessing Baidu will also go through SupermanVPN. If your current VPN server is in the US, you'll access Baidu using a US IP. Choosing between different modes depends on your needs. If you want to use SupermanVPN without sacrificing domestic network speeds, use Smart Proxy. Otherwise, use Global Proxy.
Upon launch, TikTok detects the SIM card's location and the user's region. Some phones also check the system language and time zone settings. If the user is identified as a domestic user based on these criteria, TikTok will be unavailable, so additional steps are required. ① Remove the SIM card (it's reported that this step isn't required for the latest Apple devices, pending verification). ② Disable the phone's location function. ③ Switch the phone's region to another country (the US is recommended). ④ Confirm that the current proxy mode is global and select the country's proxy server you want to browse. ⑤ Exit and restart TikTok. If the issue persists, switch proxy servers and try again.
① When logging in to Telegram, the verification code will be sent to the logged-in device first, rather than via SMS. You'll see a prompt on the interface (the last few words are "your other device."). Check the interface carefully. If you can't figure out where the number is logged in, it's possible that someone else has registered it and is still using it. In this case, try downloading Telegram X and trying again. ② It's confirmed that starting in 2024, domestic +86 phone numbers will no longer receive SMS verification codes, and there's no solution. In this case, you'll have to use a code-receiving platform to temporarily rent a phone number to complete registration.
① Since Xiaofeiji automatically downloads media (images/videos/audio/files) and caches them on your device during use, if you encounter a large number of group messages, the excessive amount of content to cache at once can cause lag. You can disable this feature or adjust the automatic download size in Settings > Data (Advanced) > Automatic Media Download. ② If a group contains a large number of media messages, all resources will need to be preloaded during scrolling, causing a momentary blockage and possibly lag. ③ Xiaofeiji has a data limit, as explained in its membership service. Some accounts that frequently download large amounts of content may also experience data throttling, resulting in slow downloads.
Your membership level is determined at the time of purchase. To upgrade or downgrade, simply purchase the corresponding level. Due to varying server resources for different membership levels, the remaining minutes in your account will be converted upon upgrading or downgrading. The conversion rules are as follows: ① If your current membership level is VIP and you upgrade to SVIP, the remaining VIP minutes in your account will be converted based on [1 day of VIP time = 0.6 day of SVIP time]. ② If your current membership level is SVIP and you downgrade to VIP, the remaining SVIP minutes in your account will be converted based on [1 day of SVIP time = 1.4 day of VIP time].